A considerable amount of thought and insight has gone into this courseware. It is superbly designed and touches on all the important areas and competencies for the target audience. Reflection and engagement are embedded in the program to make it an active and worthwhile learning experience.

José Pereira MBChB, DA, CCFP, MSc(MEd), Professor and Head of the Division of Palliative Care at University of Ottawa, Medical Chief of the Palliative Care programs at Bruyère Continuing Care and The Ottawa Hospital in Ottawa.

This book is a significant resource for both employers and nursing assistants themselves. Nursing Assistants are often the eyes and ears of the hospice and palliative care teams. In addition to their important role in providing physical care, they often support patients and families through the dying process. This resource is a must have for all hospice and palliative care managers and care providers.

J. Donald Schumacher, PsyD
President and CEO
National Hospice & Palliative Care Organization (NHPCO)

One of the most difficult things for educators is to deliver their topic to as wide an audience as possible in an easily understandable way. The need to develop palliative and hospice knowledge, skills and attitudes in all caregivers working across many sectors is so important today as chronic illness and an ageing populations grow. In Ireland, the FETAC module on palliative care provides essential learning for non-professional carers but finding a resource to support that learning was elusive – until now.

Integrating a Palliative Approach’ is an essential tool for students who need to understand how to work effectively with people at end-of-life. Beautifully crafted, with easy signposting and step-by-step key learning points, this book has proven invaluable in terms of supporting our Irish students to work effectively and feel confident in practice. It has become a core text for us and is a firm favorite with staff and students.

Philip Larkin
Professor of Clinical Nursing {Palliative Care}
University College Dublin and Our Lady’s Hospice and Care Services
Dublin, Ireland

This highly accessible and sensitive book is an invaluable practical resource for PSWs caring for the dying.

Professor Mike Saks BA, MA, PhD, FIKE, FIoD, FRCCM, FRSA
Professor of Health Policy
University Campus Suffolk, UK

I am uplifted and empowered by the wholistic and reflective approach to learning that Kath Murray’s ‘Integrating a Palliative Approach: Essentials for Personal Support Workers’ text and workbook offers. It is wonderful to have a Canadian text for Personal Support Workers that provides tools, strategies and processes that promote best practices within the palliative approach of care. The graphics and attention to the practical details create a resource that is supportive, informative and inspiring for those who are caring for patients and families within the community. Kath’s insight into the needs of the care being offered by Personal Support Workers is to be commended. I will certainly use this resource at the college and for contract training for Personal Support Workers in the community.
Thanks Kath for recognizing a need and attending to it with grace and care. I have no doubt that this educational resource will ultimately affect the quality and compassion of care at the bedside.
That’s what it’s all about!

Ruth Richardson, Palliative Care Nurse Educator, Algonquin College

Long term care homes now provide “care for life”, with approximately 20% of their residents dying each year. Personal support workers are a vital part of the long term care team that provides a palliative approach to residents’ care from admission to death. Kath Murray has created an invaluable educational resource for PSWs that addresses their key learning needs for providing residents’ physical comfort and meeting the psychological and social needs of residents and their families. It is exceptionally practical and user friendly, providing practical tools, strategies and concrete examples from experts and front line workers. There is much needed attention given to managing the emotional impact of palliative caring on the caregivers and engaging in conversations related to end-of-life issues. In my research that created the Quality Palliative Care in Long Term Care Alliance toolkit to implement the palliative approach in long term care homes, we identified the tremendous need for a resource such as this one for PSW education. I think it has national relevance and can be used both in pre-service and continuing education for PSWs. I strongly recommend it.

Mary Lou Kelley, Professor, School of Social Work and Northern Ontario School of Medicine, Centre for Education and Research on Aging and Health,Lakehead University, Thunder Bay, Ontario.

Katherine Murray’s Integrating a Palliative Approach: Essentials for Personal Support Workers will be an essential and invaluable tool for personal service workers and their supervisors. It is full of useful–needed information covering every aspect of the dying process. It has a wonderful sensitivity to all involved in the dying process–patients, family members, children — and, of course, PSWs. And it is all presented in a clear and readable style.

Kenneth J.Doka, PhD
Professor, The College of New Rochelle
Senior Consultant, The Hospice Foundation of America

What a valuable resource Kath Murray has provided. So easy to read and follow. What a wonderful teaching tool this is. It is so accurate in portraying what I as a Hospice CNA deal with everyday. I love, love, love it!

Amanda Dunnem, Hospice CNA
Hospice At Home
National Hospice Palliative Care Organization – National Council for Hospice and Palliative Professionals – Certified Nursing Assistant Section Leader

I have never seen anything like this book before. I really found this book unique in that it is written from the viewpoint of an experienced palliative care nurse educator who understands the real challenges of providing quality end of life care, specifically by various non-medical, or non-licensed caregivers. This book captures in very simple terms, what any caregiver, in any setting, needs to know to be able to look after themselves and others, given the context of life-limiting, terminal illness. I recommend this easy read to anyone who has a desire to understand the basic ingredients required to be a compassionate end of life care provider.

Rose Deangelis, West Island Palliative Care, Nurse Manager

Katherine Murray has accomplished, in her textbook and workbook, something extraordinary. She has taken a vast volume of work and experiences to provide Personal Support Workers with the core principles and techniques to help patients and their families through one of the most difficult and potentially rewarding times of their lives. To see the difference when a trained and compassionate PSW helps a family through this period is life affirming and a wonderful role model for all of us. Although the books are written for PSWs, it is my hope that through PSWs working within a healthcare team, they will share this knowledge and these books so that everyone, including physicians, nurses, social workers, chaplains, allied therapist and volunteers can learn. The information in Murray’s books may be more than any of the other professionals have ever learned in their own years of training. Congratulations for Murray for giving us such an invaluable gift.

Harry van Bommel, M.Ad.Ed, CTDP; author of 50 books and is Canada’s most prolific writer on caregiving

 In her latest project Integrating a Palliative Approach: Essentials for Personal Support Workers, Kath has managed to assemble her rich experience as a palliative care nurse, educator and leader. A passionate advocate for compassion, excellence and humanity in end-of-life care, she has taken the theory and principles of palliative care, a knowledge of excellent bedside practice and a compassion for both those receiving and giving care, and merged them into this amazing resource book.
The text includes a tremendous amount of information that acknowledges the physical, emotional, spiritual and practical aspects of caring for someone who is dying. It reminds us that care includes both family members and ourselves. It reminds us that even with all the necessary knowledge and skills, it is our presence and human connection with people that creates truly meaningful moments for all those who are involved.
Kath is able to present complex issues and important concepts of care in practical and clear ways and, then to top it off, she illustrates each with a story that will resonate with anyone who has provided care for those who are dying. For me, these brought back memories from across my many years in palliative care.
I think that any HSW or beginning palliative clinician will benefit from such a thorough review of the many aspects of holistic care. Kath’s values about people, about nursing, about dying are woven throughout the text in a way that can only strengthen their practice. I wish such a comprehensive resource had been available when I began as a palliative care counsellor. Learning about the integration of the art and science of hospice care would have helped me identify practice standards, answered my questions and dispelled many of the myths I brought into the work.
I know creating this resource was an act of love, vision and dedication on Kath’s part. It is the result of many years of experience in caring, teaching and living.

Wendy Wainwright, MSW, MEd, Past President CHPCA, BCHPCA

I consider Personal Support Workers to be the most important part of the health care team. They are the ones at the bedside, who are there to meet the physical, emotional, intellectual, spiritual and social needs of individuals who require palliative care. Kath Murray’s Integrating a Palliative Approach: Essentials for Personal Support Workers was a pleasure to read. It was practical, easy to read, and utilized numerous learning strategies for a variety of different learning styles. The flow of information is well organized and the delivery was smooth. I love the holistic approach that she has taken! This book is an impressive teaching tool that has applications to many learning outcomes in the Ontario Personal Support Worker Programs, in addition to Palliative Care Learning Outcomes. This book has a place on the bookshelf of not only, all Personal Support Worker programs, but would be a valuable tool for any organization that currently hires PSWs.

Karen Mayer RN, OCT, Med | CESBA PSW Chair | ALCDSB PSW Teacher/Coordinator

Most impressed with Integrating a Palliative Approach, an invaluable resource (i.e., “required reading”) for any course or workshop for personal support workers …and, I’d venture, many other health professionals. In particular appreciated the scope and the tone of the content, and its organization and presentation.

Barry Ashpole, Educator, Communications Consultant & Media Specialist

Kath Murray’s latest book, Integrating a Palliative Approach is a gift to all who work with or hope to work with individuals at the end-of-life.
Not only is the book filled with the critical clinical information caregivers and professionals need, but it is also full of vignettes which allow us to glimpse into the hearts and minds of those who are terminally ill and of their family members. Kath makes the information come live.
For those of us who work in the field, the book is a great refresher. We have the opportunity to “learn again” through Kath’s words and to “see it” through her wise eyes.
Kath Murray has given the health care community a gift. We will use it to give a greater depth and breadth to our practices. Also, the information in the book is absolutely necessary for families who are in the midst of this journey. We can use Kath’s words to comfort as well as to educate those families.

Lynne Tobin, M.Ed., MA. LPC

With Integrating a Palliative Approach, Kath Murray continues her lifelong mission to elevate public and personal acceptance of hospice and palliative care. This new book is practical, purposeful, relevant, and relatable — a must-read.

Marlene Lee, MA, Thanatology
Author, The Hero in My Pocket

This is an extraordinary book that knows no geographic borders.  This book is relevant to all personal support workers, whether you live in Canada, Cambodia, Cayman Islands, Chile, China, The Congo, Costa Rica, Croatia, Cuba, or Czech Republic.  Extremely practical and easy to present and read.

Pam Malloy, RN, MN, FPCN
Director and Co-Investigator of the ELNEC Project American Association of Colleges of Nursing (AACN)

My class and I have been working through your textbook and workbook … they love them! They find the textbook interesting and easy to read while the workbook provides questions to stimulate thought and reflection. We are moving right along and I know the students will be at a great advantage having the Integrating Palliative Care resources to facilitate their learning.  Not to mention the supporting resources you have provided for instructors.  Love it!

Lanette Nordick, Thompson Rivers University

Reading this textbook has made me so proud of what I do full time. There is a great need to educate Personal Support Workers in the area of Palliative and End of Life Care. I found working with people that were dying soon became a passion for me. I found it fit with my philosophy of care for the people I worked with in the community and when I started working in Long Term Care.
Being a PSW Lead with a five year research project in our Long Term Care Home, ‘Quality Palliative Care in Long Term Care’, a community-University Research Alliance, we realized that PSW’s needed and wanted the education to do this work. Just going by past experiences in your life, or gut feelings were not enough to help our dying people have quality to their remaining months, weeks, or days. Many PSW’s like myself did not have any or very much training with this type of care. The research found this resonated throughout the province. It truly is an honour and privilege to be able to help people at their most vulnerable time in their life. The goal is to always strive for a good death.
This resource will bring you more knowledge, confidence and help you to be more compassionate. You will understand terms and recognize signs that death is near. This resource will help you to understand the importance of what we do and why we come back with such dedication and commitment to our dying people day after day. The textbook is very insightful in the workings of a Personal Support Worker. How can we, as a team, ensure everything is in place for a good death? You will have better knowledge and skills to help you do the incredible work we do.
Thank you Kath Murray and your incredible team for making this resource book. I know personal support workers would benefit from doing this course. Everything in this book is what we deal with almost daily. Working with someone who is dying takes strength, courage, devotion and compassion. I believe people that want to become personal support workers, have these traits. If we help them grow and become confident, you will have incredible people doing amazing work.

Jackie McDonald, Personal Support Worker, Thunder Bay, Ontario